Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Precautionary Boil Order
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Precautionary Boil Order
This boil order is being issued in accordance with Illinois Environmental Protection Agency regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s water distribution system, a boil order must be issued. The boil order remains in effect until tested samples demonstrate that the water is safe.
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Precautionary Boil Order
During a boil order, only bottled water or water that has been boiled for 5 minutes and cooled should be consumed or used to wash dishes, wash fruits/vegetables, make ice cubes or brush teeth.
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Precautionary Boil Order
It is recommended bottled water or water boiled for 5 minutes and cooled should be used for hand washing. When this is not practical, it is recommended that if tap water must be used to wash and rinse it should be followed up with the use of a hand sanitizer. Using extra precautions with hand washing ensures that hands are clean for eating.
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Precautionary Boil Order
Yes, it is safe to shower or bathe in the water. The primary concern is that the water not be consumed. Instruct children not to put the water in their mouth when they are bathing. If you have recent surgical wounds or a chronic illness, you may want to use bottled or boiled water for bathing until the advisory is lifted.
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Precautionary Boil Order
Use bottled water or water that has been boiled for 5 minutes to wash and rinse dishes. Household dishwashers are generally safe to use if the water reaches a final rinse temperature of 150°Fahrenheit or if the dishwasher has a sanitizing cycle.
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Precautionary Boil Order
Yes, you may continue to use the water to wash clothes. The major concern is consuming the water.
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Precautionary Boil Order
Animals generally are not affected in the same way as people by contaminants in the water. An individual may give their pet bottled water or water that has been boiled for 5 minutes and cooled if they choose.
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Precautionary Boil Order
When the order is lifted you should flush the buildings water lines for at least one minute or till you feel a temperature change and clean the faucet screens. Also, purge water-using fixtures and appliances of standing water and/or ice. This includes changing the water filter on refrigerators.